Harbolt also mentioned that any potential thief would have to get through the Apple phone security, and they would have to know the Apple ID and password to access the mobile app. For example, if a user takes their cell phone to a kiosk to make a copy of one of their keys, they must provide their fingerprint. How do users prevent unauthorized access to their keys? Harbolt addressed these concerns by emphasizing that users have to provide their fingerprint in order to authorize any transactions with the mobile app. One area of concern about this mobile app is the issue of security. "They can also do the reverse - save their key at a kiosk (even their car keys), and easily order new copies shipped to them via the app," Harbolt said. Harbolt explained that if they lost their keys, they can use the app to order a replacement in the mail, or they can go to a kiosk and print out their key from there. The second feature of KeyMe is their mobile app which allows users to save an image of their keys to the app. Essentially, the KeyMe kiosk creates a new copy of an old key. "If your key is worn out, instead of just making an exact duplicate of that same worn out key and having the same problem we reset it to factory setting," Harbolt said. Harbolt explained that this process of digitally scanning the key helped to prevent certain problems in the key copying process, such as imperfections in the key. "If you insert your key, we digitally scan that key instead of mechanically tracing the key," Harbolt said. The machine then outputs the keys from the kiosk to the user. For a regular key, the user can simply insert the key and select a design such a simple brass key or one with a logo. KeyMe then mails their customers a copy of the key. With car keys, they can select their model, manufacturer and year. In order to use the kiosks, a user can select whether they want to duplicate a car key or a regular key. "Copying a key is a core function of the machine, but what's truly unique about the idea is you can solve lockouts by saving the key on a cloud based platform," said Michael Harbolt, vice president of marketing for KeyMe. KeyMe provides two main services to users: the key duplication kiosk and a mobile app for iOS which can store an image of your key. After spending hundreds of dollars on replacement keys from locksmiths which were low quality, he came up with the idea of utilizing a kiosk to make the process easier and more efficient. Greg Marsh, CEO of KeyMe, first envisioned KeyMe when his fiancée was constantly getting locked out of their apartment. KeyMe, a kiosk manufacturer, attempts to make this process less painful with their key duplication kiosks. Afterwards, you have to take your spare key to a locksmith to get a duplicate made, and hope that it doesn't cost you hundreds of dollars just to replace one simple key. Thus, you give in and make a phone call to a relative or friend that has a spare key. You empty all of your pockets, but still your key remains elusive. Many of us can relate to that horrible feeling when you into your pocket to pull out your keys only to find nothing but lint.
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